Your team calls the same day as the discharge
Get notified of patient events, like admissions and discharges, as soon as they happen, and automate discharge summary retrieval.
Join the care teams that stopped waiting on the discharge summary
Read customer stories
Ambient Monitoring & TCM
The discharge arrives, the retrieval starts itself
Every admission, transfer, and discharge, as it happens
Enrolled patients' events push in real time, each carrying the patient, the event type, the source, and the encounter bundle behind it.
Discharge summary, retrieved
The document behind the event is fetched automatically, so the alert lands with the clinical detail attached.
Event to workflow, no swivel chair
The webhook lands in your care-management system with the record already attached, so triage starts from context, not from a search.
Outreach while it changes the outcome
Transitions have a clock. Real-time events plus a retrieved chart are what let follow-up start the same day, not the next week.
Benefits
Follow-up starts with the chart in hand.Event, encounter, and discharge summary, retrieved before you call.
BridgeCare Medical — "We improved our referral-to-appointment time from up to two weeks to under 24 hours. Getting hospital records in seconds made that possible."
From two weeks to the same day
When the discharge event carries the records with it, the step that used to gate follow-up (finding out what happened) is already done when the phone gets picked up.
BridgeCare Medical — "Getting hospital records in seconds made that possible."
The window is days, not quarters
The first days after a transition decide most of what follows. A real-time event with context is what makes outreach inside that window routine instead of heroic.
EasyHealth — "the first three days of a patient’s transition are some of the most important moments."
Ambient means nobody is watching a queue
Monitoring runs against the enrolled panel continuously. Your team hears about the events that need them and never burns hours confirming the ones that don't.
Read the webhook docsHow it works
The alert brings the chart.Enroll once, act the same day.
Enroll patients in monitoring
Cohort changes process weekly, on Saturdays; enrolled patients then push events in real time.
Receive the discharge event
Identifiers, source timestamps, and a presigned URL for the Patient Encounter Bundle. The chart is one fetch away.
Open the consolidated record
The encounter resolves into the same consolidated record as everything else, medication changes and history included.
Support
FAQs
Patient monitoring covers admit, transfer, and discharge events for enrolled patients. Availability depends on the monitoring sources enabled for the customer.
Use the notification URL to retrieve a FHIR bundle containing the Patient, Encounter, and referenced resources associated with the event.
Enrollment additions and removals process weekly on Saturdays. Once a patient is enrolled, resulting admit, transfer, and discharge events are delivered in real time.
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